Operations Intern

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Ensure customer data remains accurate and current across all systems by entering information, conducting audits for errors, and rectifying discrepancies.

• Organize and oversee documents, files, and internal knowledge bases to facilitate easy access to information for cross-functional teams.

• Manage daily operational responsibilities including updating records, tracking outstanding items, and monitoring deadlines to guarantee timely completion.

• Collect, review, and confirm essential data points while actively identifying and correcting errors.

• Recognize opportunities to enhance recurring tasks and workflows; propose simpler, more efficient working methods and assist in the implementation of new processes.

• Collaborate closely with customer support, product, and delivery teams to exchange information, synchronize updates, and ensure effective coordination.

• Work in partnership with engineering teams to monitor, prioritize, and address escalated technical issues, ensuring that updates are communicated clearly to all stakeholders.

⛳️ Requirements

• No previous experience is necessary! This is an entry-level internship suitable for current students and recent graduates.

• Strong organizational and multitasking abilities - capable of managing multiple data streams without overlooking details.

• Familiarity with productivity and collaboration tools such as Notion, Google Drive, Airtable, Slack, and/or CRM platforms.

• Exceptional written and verbal communication skills in English.

• High degree of accuracy, dependability, and commitment to delivering clean, consistent work.

• A proactive, problem-solving attitude and readiness to take ownership of repetitive yet essential tasks for the business.

🏝️ Benefits

• Competitive Compensation: A competitive stipend/salary aligned with local remote standards, along with participation in the company's stock option plan.

• Flexible Leave: A generous paid time off policy, which includes dedicated monthly health/period leave for female employees.

• Remote Work Flexibility: Enjoy the convenience of working from home.

• Tech Setup: Access to hardware (such as a MacBook and external monitor) or a dedicated tech stipend to create a comfortable home office environment.