Healthcare Operations Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Provide administrative assistance to the operations team.

• Coordinate schedules, meetings, and various operational activities.

• Facilitate coordination among patients, providers, and referrals.

• Keep precise records and documentation.

• Oversee workflows and follow up on pending tasks.

• Engage professionally with patients, providers, and internal teams through phone and email communications.

• Support reporting, data entry, and enhancements to processes.

• Ensure adherence to company policies and healthcare regulations.

⛳️ Requirements

• Minimum of 2 years of experience in administrative or operations roles, ideally within the healthcare sector.

• Strong grasp of healthcare terminology and operational workflows.

• Exceptional written and verbal communication skills in English.

• Highly organized with a keen eye for detail.

• Capability to multitask and prioritize effectively.

• Proficient in Microsoft Office (Excel, Word, Outlook) and Google Workspace.

• Experience with EMR/EHR systems is a plus.

• Ability to operate independently in a dynamic remote work environment.

🏝️ Benefits

• Comfortable working U.S. hours

• Remote work from home