Operations – Executive Assistant

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Manage the CEO’s calendar and inbox by triaging emails daily, drafting responses, scheduling demos, protecting focus time, and ensuring responses within 24 hours.

• Prepare for sales and customer success calls by shadowing demos to learn the product, creating account briefs/agendas in advance, and handling follow-ups afterward.

• Oversee the entire recruiting process by coordinating with partners, scheduling interviews, tracking candidates, and managing work-trial logistics.

• Handle finance and vendor operations by processing invoices, preparing expense approvals through Ramp, tracking subscriptions, and maintaining organized records.

• Manage the routing of documents and signatures by overseeing DocuSign workflows for customer agreements and contractor paperwork from start to finish.

• Ensure compliance is maintained by managing Vanta tasks, overseeing policy approvals, and tracking training completions within a SOC 2 environment.

• Facilitate the onboarding and offboarding of new team members by managing accounts, access, Rippling setup, and day-one planning.

• Keep track of all commitments by maintaining a running list of promises made in meetings and ensuring follow-through or escalation as necessary.

• Develop and enhance operational processes to support the company's growth from 30 to over 100 enterprise customers.

⛳️ Requirements

• Minimum of 3 years experience in operations, executive assistance, or chief-of-staff-type roles, preferably supporting a founder or executive in a startup environment.

• Strong proficiency in written and spoken English, as communication will be directed to US enterprise customers.

• Exceptionally organized and self-motivated, with a proven ability to manage ambiguity without overlooking tasks.

• Proficient in modern tools including Google Workspace, Slack, Notion/Linear, Ramp, DocuSign, and Rippling, with daily utilization of AI tools to streamline workflows.

• Availability during US Central Time business hours, demonstrating high responsiveness and complete discretion when handling sensitive information.

• A focus on creating enduring processes and a preference for taking ownership of outcomes instead of waiting for instructions.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible work hours with remote work options.

• Opportunities for professional development and career advancement.

• Comprehensive health, dental, and vision insurance.

• A collaborative and inclusive company culture.