Operations & Customer Support Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Serve as the main point of contact between clients and gardeners.

• Address inquiries and connect with potential clients.

• Generate and send customer quotes.

• Organize and oversee booking schedules.

• Provide subcontractor gardeners with detailed job instructions.

• Keep precise records utilizing Google Sheets.

• Communicate through WhatsApp and BookingKoala.

• Raise any queries or operational challenges as needed.

⛳️ Requirements

• Experience with Google Sheets, WhatsApp, and BookingKoala (training will be provided).

• Highly organized with excellent attention to detail.

• Proficient in Excel/Google Sheets.

• Proactive, solution-oriented, and flexible.

• Strong written and verbal communication abilities.

• Capable of independently solving problems.

• Background in administration, scheduling, or customer service.

• Experience in gardening or landscaping is a plus (not mandatory).

🏝️ Benefits

• Flexible remote working hours.