Operations Associate – Private Aviation

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all elements of flight reservations and scheduling, guaranteeing exceptional service and operational efficiency.

• Monitor flights in real-time, proactively addressing any issues such as delays, diversions, or reroutes.

• Collaborate with other territories and departments to strategically organize and coordinate every aspect of the flight.

• Work in partnership with the accounting team to handle invoicing, payments, and financial reconciliation.

• Conduct logistic assessments for new potential flights, request quotes from preferred operator partners, and negotiate contract terms.

• Ensure all aircraft comply with Victor's strict safety regulations and service standards.

• Regularly maintain and update the company's operator directory.

⛳️ Requirements

• A minimum of 1-3 years of experience in a customer-facing position, ideally with high-net-worth individuals.

• Proficient in English, with outstanding verbal and written communication abilities.

• Exceptional organizational skills and a keen eye for detail.

• A team-oriented approach with a readiness to collaborate across various departments.

• Capable of managing high-pressure situations and resolving conflicts effectively.

• An understanding of the significance of aviation safety, with preferred experience in vendor vetting.

• Prior experience in relationship management and vendor negotiations is preferred.

• Previous involvement in the business aviation sector is highly advantageous.

🏝️ Benefits

• Competitive base salary, with uncapped commission and subsidized healthcare & dental coverage.

• 23 days of paid time off, increasing to 27 with tenure.

• 8 Floating Holiday days.

• 401k with matching contributions.

• Perkbox Hub - a digital platform offering discounts and wellness resources.

• Flexible work-from-home office arrangement.