Operations Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Update and oversee Monday.com boards and operational workflows.

• Develop and sustain dashboards and reporting tools.

• Troubleshoot and oversee Make.com automations.

• Formulate and uphold Standard Operating Procedures (SOPs).

• Organize and manage documentation within SharePoint.

• Generate KPI reports and operational metrics.

• Audit workflow data to ensure accuracy and enhance processes.

• Assist leadership initiatives and operational projects.

• Support process documentation and optimize workflows.

• Handle multiple projects and prioritize tasks concurrently.

• Keep precise records, reports, and operational documentation.

• Assist with additional operational and administrative tasks as needed.

⛳️ Requirements

• A Bachelor’s degree (BA/BS) is highly preferred.

• Exceptional English communication skills are essential.

• Advanced computer skills are mandatory.

• Experience with Monday.com is required.

• Background in process documentation is needed.

• Strong organizational skills are essential.

• Capability to manage multiple projects simultaneously is required.

• Keen attention to detail and strong problem-solving skills are necessary.

• Project management experience is preferred.

• Experience in operations is preferred.

• Background as a Virtual Assistant is preferred.

• Experience with Make.com is preferred.

• Familiarity with Zapier is preferred.

• Experience with AI tools such as ChatGPT, Copilot, Claude, and Gemini is preferred.

• Experience working with SharePoint is preferred.

• Ability to work independently in a fast-paced remote setting is essential.

• A reliable internet connection and a suitable home office setup are required.

🏝️ Benefits

• Flexible working hours aligned with U.S. time zones.

• Opportunity for remote work from home.