Operations Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Generate and issue supplier orders using SAP.

• Oversee the regular process of rejected payments and coordinate the execution of refunds.

• Examine and confirm alerts produced by the anti-fraud system.

• Address Salesforce inquiries related to specific area topics.

• Manage installment settlements utilizing FGTS funds.

• Assist in negotiations and the management of excluded quotas.

⛳️ Requirements

• Ongoing or completed degree in Business Administration or related disciplines.

• Familiarity with consórcio business regulations and experience with Power BI.

• Proficient in Excel.

• Strong analytical skills, team-oriented, meticulous attention to detail, excellent communication skills for client interactions, professional maturity, and proactive in managing responsibilities.

🏝️ Benefits

• Meal allowance or meal voucher.

• Discounts on courses, universities, and language schools.

• Access to Stefanini Academy — a platform offering free, current online courses and certifications.

• Mentoring opportunities.

• Discount club for medical consultations and examinations.

• Health insurance coverage.

• Dental insurance coverage.

• Benefits and discounts at leading establishments.

• Travel club membership.

• Pet care benefits through various partnerships and discounts.