Operations Administrator – CRM, Vendor Management

This is a fully remote position, open to applicants in Utah.

📋 Description

• Act as the main administrator and support contact for our CRM - JobNimbus

• Manage user accounts, permissions, templates, and workflows

• Assist with job tracking, billing processes, and ensure system accuracy

• Spearhead CRM process configuration and optimization projects

• Oversee integration with other systems for communication, payments, and reporting

• Supervise vendor onboarding, setup, and continuous maintenance

• Oversee W-9 collection, compliance documentation, and readiness for audits

• Evaluate vendor performance, contracts, and documentation

• Coordinate vendor payment processes with the Finance team

• Generate reports, dashboards, and operational metrics for leadership

• Monitor operational action items and system-related initiatives

• Assist with new entity launches and system implementations

⛳️ Requirements

• Over 5 years of experience in Operations administration or CRM systems

• Advanced skills in Excel and/or Google Sheets

• Strong analytical abilities and process design expertise

• Exceptional attention to detail and data accuracy

• Capability to manage multiple priorities independently

• Professional communication skills and the ability to exercise discretion

• Previous experience with JobNimbus (highly preferred)

• Background in vendor management or procurement operations (highly preferred)

• Experience with multi-location or multi-entity organizations (highly preferred)

• Project management experience (highly preferred)

🏝️ Benefits

• Medical, Dental, and Vision insurance

• Paid time off and holidays

• Fully remote work environment

• Opportunities for long-term growth in systems and operations leadership