This is a fully remote position, open to applicants in Spain.

• Manage and optimize Opera Cloud for daily operational use

• Drive digitalization initiatives of the customer journey by identifying improvement opportunities and coordinating their implementation

• Gather, analyze, and document business functional requirements

• Translate operational needs into clear and actionable functional documentation

• Collaborate with operational teams to evolve and enhance the Digital Check-in / Check-out service

• Strong operational experience and analytical capability

• Knowledge and prior experience working with Opera Cloud

• Experience in digitalization initiatives of the customer journey or similar processes

• Proven ability to gather, analyze, and document functional requirements

• Skill in transforming business needs into comprehensible and action-oriented functional documentation

• Operational vision and the ability to understand hotel or customer service processes

• Permanent contract

• 100% remote work

• Internal training and access to certifications

• Flexible compensation plan (medical insurance, transportation, childcare tickets, meal vouchers)

• Brand ambassador opportunities through our referral program—recommend your friends and earn extra rewards!

• Events, meetups, tech days, talks, and much more!

• 26 days of leave (22 vacation days, 2 personal days, and December 24th and 31st as public holidays by default)

• Schedule: 8/9 AM to 5/6 PM (flexible) Monday to Thursday, and 8 AM to 3 PM on Fridays

Opera Cloud Consultant

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