Online Sales Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assume full responsibility for all leads generated from incoming calls, new community openings, the Taylor Morrison website, corporate marketing initiatives, social media platforms, MLS, and third-party listing sites such as Zillow and BDX to guarantee an exceptional customer experience.

• Handle all incoming call leads promptly and with a sense of urgency.

• Achieve or surpass monthly sales contribution targets.

• Assess leads using Taylor Morrison’s Heart of the Home Sales Training and the Online Sales Scorecard.

• Identify customers' motivations, timelines, and capabilities, documenting findings in Salesforce.

• Ensure consistent follow-up with leads with the objective of scheduling an appointment with a Community Sales Manager (CSM).

• Arrange onsite appointments, communicate expectations clearly, and facilitate the Online to Onsite transition.

• Keep an extensive understanding of product offerings, community details, and available inventory for all communities served.

• Have a solid grasp of Mortgage Lending Fundamentals.

• Utilize Salesforce for the accurate and timely entry and management of customer data.

• Conduct follow-ups through outbound prospecting with both new and existing leads.

• Develop and maintain relationships with Division Sales, Marketing, and Leadership Teams.

• Participate in In-Person Sales Rallies, division events, and Online Sales Conference(s); biannual travel may be necessary.

• Present Online Sales metrics and achievements to leadership, marketing, and sales teams.

• Maintain and submit weekly and monthly reports.

• Perform additional duties as assigned.

⛳️ Requirements

• Active Real Estate license is required.

• A minimum of 3 years of onsite or online selling experience is preferred.

• Availability during weekdays and weekends.

• Strong customer service skills and a personable demeanor.

• Proven communication abilities via email, text, video messages, and phone.

• Experience with sales contact management databases.

• Excellent organizational, planning, and management skills.

• Capacity to maintain focus in an unstructured environment without daily supervision.

• Must have a private workspace that is free from noise and distractions.

• High-speed internet connection with an appropriate workstation to support required computer equipment.

• Ability to juggle multiple tasks and effectively manage time.

• Must be able to learn and adhere to a proven sales process.

• Persistent and reliable.

• Proficient in Microsoft Office Applications.

🏝️ Benefits

• Competitive Compensation.

• Health Care - Medical/Dental/Vision/Prescription Drug Coverage.

• 401(k) with Company Matching Contributions.

• Flexible Spending Accounts.

• Disability Programs.

• Employee & Dependent Life Insurance.

• Vacation & Company Holidays.

• Tuition Reimbursement.

• Employee Home Purchase Rebate Program.

• Home Mortgage Program.

• Employee Assistance Program (EAP).