OneSource Service Engineer, On-site

This is a fully remote position, open to applicants in France.

📋 Description

• Strategically plan and organize tasks based on priorities, ensuring management and Client Managers have clear visibility of the schedule.

• Conduct maintenance on instruments following the manufacturer's guidelines.

• Execute instrument qualification after evaluating client requirements.

• Implement software and hardware updates as necessary.

• Enforce maintenance and qualification protocols effectively.

• Diagnose and troubleshoot instruments from various brands.

• Efficiently manage the inventory of spare parts.

• Thoroughly document and maintain traceability of each intervention in accordance with Quality standards.

• Draft and revise maintenance and qualification protocols as needed.

• Facilitate internal and/or external technical training on instruments within their designated range(s).

⛳️ Requirements

• At least 3 years of experience in maintenance (after-sales service, laboratory).

• Educational background equivalent to Bac+2 to Bac+5 (2 to 5 years of post-secondary education) in chemistry, biology, physics, or electronics, or equivalent training.

• Proficient in using computers (Word, Excel, PowerPoint, Internet, etc.).

• Self-reliant, well-organized, and methodical, possessing strong communication skills and a positive team spirit.

• Exceptional interpersonal skills.

• Proficient in English at a professional working level.

• Capable of multitasking and eager to learn new techniques and products.

🏝️ Benefits

• Company health insurance.

• Meal vouchers.

• RTT days (additional paid time off).