Onboarding Product Owner

📋 Description

• Take full ownership of the onboarding experience.

• Manage the complete onboarding journey, including landing pages, registration, login, and player profile setup.

• Oversee third-party tools (such as device, email, and SMS verification) to guarantee a seamless and secure onboarding process.

• Ensure that all onboarding touchpoints are straightforward, intuitive, and optimized for conversion.

• Drive the optimization of conversion rates and overall user experience.

• Continuously enhance the registration flow to ensure simplicity, speed, and improved conversion rates.

• Own and upgrade all visual and content components utilized during onboarding and initial user communication.

• Implement A/B testing and experimentation to validate enhancements and elevate user experience.

• Define, shape, and execute the onboarding product roadmap in line with business objectives.

• Identify opportunities for new features and enhancements based on user needs, data insights, and market trends.

• Conduct ongoing market and competitor analysis to remain ahead of industry developments.

• Manage and prioritize the product backlog, ensuring it is transparent, well-defined, and aligned with business value.

• Create and refine epics and user stories with clear acceptance criteria.

• Collaborate closely with engineering, design, and stakeholders to ensure smooth and timely delivery.

• Define, track, and report on key performance indicators (KPIs) related to onboarding and conversion.

• Monitor user behavior, performance metrics, and stakeholder feedback to pinpoint areas for improvement.

• Make informed, data-driven decisions to continuously enhance the product.

• Act as a liaison between stakeholders, customers, and development teams.

• Lead agile processes such as sprint planning, backlog grooming, and product releases.

• Collaborate with cross-functional teams to effectively manage live issues and prioritize resolutions.

⛳️ Requirements

• Proven experience as a Product Owner/Product Manager in a dynamic, agile, digital environment.

• Strong capability to translate business requirements into clear epics, user stories, and acceptance criteria.

• Highly organized, structured, and detail-oriented in managing priorities and deliveries.

• Excellent communication and stakeholder management skills across cross-functional teams.

• A data-driven mindset focused on optimizing user experience and conversion rates.

• Proactive problem solver who can handle multiple priorities and take initiative.

• Strategic thinker with the ability to identify opportunities through market and competitor analysis.

• Comfortable investigating issues and coordinating with internal teams and third-party providers.

• Passionate about creating high-quality, user-centric products.

• Advantageous experience in the Gaming, Forex, or Crypto industries.

• Experience in managing customer onboarding and conversion flows.

• Certified Scrum Product Owner (CSPO) or similar product-focused certification.

• Experience working with remote, distributed teams across multiple time zones.

🏝️ Benefits

• Competitive salary commensurate with skills and experience.

• Performance and bonus structure based on the achievement of set targets and individual performance.

• The opportunity to make a significant impact during a period of rapid growth.

• Consultancy B2B contract on a full-time basis with 25 days of PTO.