Onboarding Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Utilize our FlightPath approach to onboard new customers.

• Oversee projects from inception to completion while fostering strong relationships.

• Conduct clear and engaging training sessions.

• Develop straightforward resources such as videos and written documents to empower customers in using the system confidently.

• Assist customers during live payroll runs.

• Review results collaboratively and address any discrepancies to achieve accurate outcomes.

• Handle essential setup tasks, including bank transfer configurations, test payments, and HM Revenue and Customs (HMRC) authorization.

⛳️ Requirements

• Proven experience in delivering exceptional customer service.

• Strong skills in problem-solving.

• Commitment to process improvement.

• Ability to effectively manage multiple priorities.

• Maintain project timelines independently and within a team.

• Proficiency in working with data, particularly Microsoft Excel.

• Experience with data importation or adjustments within systems.

• Interest in payroll or financial software.

• Understanding of payroll processes or relevant legislation.

• Background in customer-facing positions.

🏝️ Benefits

• Competitive salary.

• Wellbeing days, totaling 25 days of leave annually.

• Health contribution.

• A selection of benefits tailored to your needs.

• Three charity days designated to support a cause that is important to you.