On Call Coordinator I – Spanish

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with real-time employee injury response by managing scheduled and on-demand eVisit requests in partnership with senior coordinators.

• Aid clients in evaluating, documenting, and coordinating care and claims following workplace injuries through face-to-face, real-time video medical consultations.

• Gather and maintain incident documentation for ongoing callouts.

• Handle multiple communication channels simultaneously.

• Calmly guide callers in following safety protocols and determining next steps.

• Conduct remote eVisit appointments utilizing video and telephone.

• Collaborate with senior coordinators to oversee incident workflows.

• Execute various administrative tasks as needed.

⛳️ Requirements

• 2-4 years of experience in 911 emergency medical response.

• Proficient in Microsoft Office.

• Bilingual in Spanish.

• Possession of NREMT or State EMT-B certification (or higher).

• High School Diploma (or equivalent) is mandatory.

• Applicants must pass a pre-employment drug test and background check.

• Flexible availability to start around your schedule.

• Preferred: Additional education (e.g., college, vocational training, etc.).

• Preferred: HSMT certification.

• Preferred: Experience in a phone-based role within an office, dispatch, or recruiting environment.

• Preferred: At least 1 year of experience in an administrative or office setting.

🏝️ Benefits

• Many part-time employees may be eligible for partial benefits.

• Health insurance.

• Dental coverage.

• Vision insurance.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Paid time off.

• Life insurance.

• Long-term disability coverage.

• 401K retirement plan.

• Wellness benefits.

• Commuter benefits.

• Discount programs where applicable.

• Smoke-free and drug-free workplace.