On Call Coordinator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Handle incoming calls from Care Professionals and clients

• Address notifications regarding staff sickness and absences

• Coordinate emergency coverage for care visits when necessary

• Facilitate the effective delivery of care services

• Maintain on-call records and manage handovers

• Execute additional administrative tasks as required

⛳️ Requirements

• Outstanding communication and telephone abilities

• Capacity to remain composed and professional in high-pressure situations

• Strong organizational and problem-solving capabilities

• Ability to work autonomously and make informed judgments

• Prior experience in care, coordination, customer service, or administration is advantageous but not mandatory

• Availability for Monday-to-Friday morning on-call shifts from 6:00am to 8:30am

• Availability for alternate weekend on-call shifts from 4:00pm Friday until Sunday

🏝️ Benefits

• Comprehensive training and support provided

• Flexible position with the potential for additional administrative duties

• Compensation for all scheduled on-call hours, including quiet shifts with no incoming calls

• Welcoming and supportive team atmosphere