On-Call Appointment Clerk

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Handle incoming phone calls and address email inquiries.

• Conduct outbound calls to existing clients.

• Accurately create service tickets and organize appointments.

• Assess customer account details.

⛳️ Requirements

• Proficient in verbal and written communication in English.

• Meticulous attention to detail and accuracy is essential.

• Exceptional skills in managing emails.

• Strong focus on customer service, with the ability to empathize and prioritize client needs.

• Capable of handling multiple tasks simultaneously.

• Solid understanding of sales principles.

• Minimum typing speed of 30 words per minute.

• A strong drive to achieve success.

• Personal accountability is crucial.

• Experience in a contact center is preferred.

• Bilingual in Spanish is an advantage.

🏝️ Benefits

• All your information will be kept confidential according to EEO guidelines.