Omnichannel Systems Specialist – 12-month Contract

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in overseeing and managing the organization's eCommerce ecosystem.

• Ensure a smooth integration between online and physical retail operations.

• Collaborate with cross-functional teams to create high-quality eCommerce experiences.

• Take full ownership of integrations from start to finish and improve omnichannel customer experiences.

• Engage in scenario-based interviews to evaluate technical knowledge and problem-solving skills.

• Serve as an omnichannel systems expert connecting various systems.

⛳️ Requirements

• eCommerce & Shopify expertise.

• Strong experience in supporting eCommerce platforms, especially Shopify.

• Proficient in both Shopify Front-End and Back-End administration.

• Capability to communicate effectively with Shopify vendors and external partners.

• Background in website support, merchandising, and personalization initiatives.

• Systems & Integrations knowledge.

• Comprehension of API integrations without the need for hands-on coding skills.

• Familiarity with technical integrations concerning search functionality and search pages.

• Understanding of Google Tag Manager and its use within eCommerce settings.

• Proven experience in identifying, troubleshooting, and configuring system bugs.

• Product & Inventory Management skills.

• Familiarity with Product Information Management (PIM) systems.

• Experience with Product Inventory Management tools.

• Exposure to Point of Sale (POS) systems and their integration with eCommerce platforms.

• Ability to navigate and support omnichannel retail systems.

• Retail Operations experience.

• Background in the retail industry with experience in both online and physical sales environments.

• Strong understanding of how eCommerce systems integrate with brick-and-mortar retail operations.

• Experience collaborating with retail teams and managing requests via ticketing systems.

• Willingness to engage in product-specific training.

• Work Schedule availability.

• Candidate should be prepared to work outside of regular business hours when necessary.

• Expected to provide support for out-of-hours deployments during critical releases or high-priority tasks.

🏝️ Benefits

• You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

• You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

• You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

• You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

• You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact.