OEM Compliance Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct initial audits for website compliance to resolve issues prior to submission to third-party entities.

• Oversee and submit monthly OEM Compliance reports of dealership digital marketing materials to third-party auditors independently.

• Address website compliance challenges in collaboration with third-party agencies.

• Communicate internally or with clients regarding compliance matters, including the necessary remediation steps.

• Maintain monthly logs for recording and tracking ongoing compliance issues.

• Collaborate with various teams (MS C&C, OEM Services, IDT, PM, Support) to address compliance matters.

• Develop subject matter expertise on assigned brand(s) to act as a reliable resource across multiple teams.

• Engage in limited client interactions, both written (email) and verbal (phone).

• Attend trainings and workshops as directed by Management.

• Perform other assigned tasks.

⛳️ Requirements

• High School Diploma with a minimum of 5 years of relevant experience; OR any level of college degree with 3 years of relevant experience; OR 7 years of relevant work experience.

• Demonstrated customer service skills.

• Excellent written and verbal communication skills in English.

• Proficient in computer troubleshooting methods (with on-the-job training provided for proprietary technologies and applications).

• Proven critical thinking and creative problem-solving abilities.

• Strong time management and prioritization skills.

• Ability to learn quickly in a fast-paced environment.

• Capable of working independently as well as collaboratively within a team.

• Preferred: Experience in OEM Compliance, Managed Services, and/or Dealer.com Support is highly desirable.

🏝️ Benefits

• Employees are entitled to receive a minimum of sixteen hours of paid time off each month.

• Seven paid holidays are provided throughout the calendar year.

• Additional paid time off options include bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

• Comprehensive health care insurance (medical, dental, vision).

• Retirement planning options, including a 401(k).

• Paid days off for sick leave, parental leave, flexible vacation/wellness days, and/or PTO.