Norwegian Speaking Customer Care Specialist – Digital Banking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Deliver exceptional customer support to clients who speak Norwegian through phone, email, and chat.

• Assist customers with inquiries related to banking, account problems, transactions, and navigating digital platforms.

• Address customer issues quickly and professionally to guarantee high levels of satisfaction.

• Keep precise records of customer interactions and feedback.

• Work in collaboration with internal teams to enhance products, services, and processes.

• Engage in ongoing training to remain informed about banking products and regulatory standards.

⛳️ Requirements

• Outstanding fluency in Norwegian (both written and spoken) along with a B2 proficiency level in English is essential.

• A strong enthusiasm for customer service and a dedication to achieving excellence.

• Prior experience in customer care, particularly within the banking or fintech industry, is a plus.

• Capability to manage sensitive financial information with discretion and professionalism.

• Superior communication, problem-solving, and interpersonal abilities.

• Willingness to relocate to Greece; the company provides relocation support.

• Flexibility to thrive in a fast-paced, technology-driven environment.

• Self-motivated, proactive, and eager to learn and grow professionally.

🏝️ Benefits

• Competitive Monthly Salary

• Monthly Performance Bonus

• Fully Paid Relocation Package (Flight, Transfer, and 4 weeks Hotel)

• Private Health Insurance

• 2 Extra Salaries Per Year

• Assistance in Finding Accommodation After Hotel

• Fully Paid Training

• And many other perks!