North America Payroll Lead

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership and personally conduct the complete payroll processing cycle for the United States and Canada utilizing UKG (our HRIS and payroll platform).

• Oversee payroll inputs, calculations, adjustments, reconciliations, and government remittances.

• Generate W-2s (US) and T-4s (Canada); manage quarterly and year-end payroll processes and tax submissions.

• Provide exceptions and review/approve international payroll reports processed through CloudPay (our third-party provider).

• Ensure adherence to federal, state/provincial, and relevant international payroll regulations.

• Create payroll analytics and reports for leadership, Finance, and workforce planning.

• Serve as the escalation point for payroll and benefits inquiries from employees across all regions.

• Deliver clear, prompt, and accurate support.

⛳️ Requirements

• Bachelor’s degree or diploma in HR, Business Administration, Accounting, or a similar field.

• At least 8 years of payroll experience, with a minimum of 3+ years in a lead or senior individual contributor position.

• Hands-on, processing-level experience with both US and Canadian payroll (beyond payroll oversight or people management duties).

• Proven capability to independently manage full payroll cycles, reconciliations, and year-end processes for both countries.

• Experience in administering North American employee benefits (US and Canada).

• Advanced skills in Excel (Pivot Tables, VLOOKUPs, reconciliation models).

• Strong understanding of IRS and CRA payroll regulations and legislation.

• High numeracy, keen attention to detail, and ability to handle competing deadlines across time zones.

• Proficiency in English (both written and verbal); Spanish is a plus.

🏝️ Benefits

• Administer US benefits: medical, dental, vision, disability, life insurance, and 401(k).

• Administer Canadian benefits: health and dental plans, and RRSP.

• Process enrollments, life events, open enrollment updates, and terminations.

• Maintain data accuracy across UKG and external benefit vendors.