New Patient Coordinator, Behavioral Health

This is a fully remote position, open to applicants in Florida.

📋 Description

• Deliver business services to patients and the healthcare system.

• Ensure precise registration of patients.

• Confirm insurance details and authorizations.

• Collect patient fees and payments.

• Manage a multi-line phone system while adhering to telephone protocols.

• Provide assistance to patients as required.

• Enroll new patients in the Behavioral Health Department.

• Carry out clerical tasks.

• Assess patients with urgent needs over the phone.

⛳️ Requirements

• 1–2 years of experience in the medical field.

• 1–2 years of experience in customer service.

• 1–2 years of experience with insurance.

• High School Diploma.

• Intermediate understanding of insurance processes.

• Familiarity with medical records.

• Experience using multi-line telephone systems.

• Outstanding customer service abilities.

• Capability to align patient care needs with available services.

• Sound judgment when assessing patients with urgent needs over the phone.

🏝️ Benefits

• Comprehensive health insurance options.

• Competitive salary and performance bonuses.

• Opportunities for professional development and growth.

• Supportive work environment focused on teamwork.