Neuroscience Territory Account Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Address and resolve challenges within accounts by employing customized solutions.

• Develop strategic territory plans that enhance product demand and improve patient outcomes.

• Collaborate with territory teammates, field teams, and colleagues from the home office.

• Evaluate market, competitive, and cross-functional dynamics to pinpoint opportunities and obstacles.

• Leverage territory data and market trends to derive local insights that aid in pull-through initiatives.

• Lead customer interactions both virtually and in person.

• Organize planning sessions with key stakeholders to address complex challenges.

• Provide real-time access support and liaise with Patient Specialty Services.

• Utilize digital tools and omni-channel approaches to customize outreach to customers.

• Serve as the primary contact for accounts and Health Care Providers.

• Cultivate account relationships, identify common priorities, and connect customers with Novartis resources.

⛳️ Requirements

• A Bachelor's degree is required from an accredited 4-year college or university.

• Experience in pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or a similarly complex sales environment within the last 5 years.

• A minimum of 2 years of relevant experience is required for the Territory Account Specialist level.

• A minimum of 5 years of relevant experience is required for the Senior Territory Account Specialist level.

• A minimum of 10 years of relevant experience is required for the Executive Territory Account Specialist level.

• The Associate level is open to candidates with limited prior sales experience or recently transitioned US military leaders with at least 4 years of military service in a leadership role.

• A proven history of consistent high performance is essential.

• Experience in navigating and selling to large accounts and key customers is necessary.

• Analytical skills to identify, prioritize, and utilize information to resolve customer issues are required.

• Ethical leadership and the ability to advocate for ethical practices and compliance with company policies and regulations are critical.

• Must live within the territory or within a reasonable commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a wide geographical area is required.

• Ability to drive and/or fly within the territory is necessary.

• A fully valid and unrestricted driver's license is mandatory.

• Experience across therapeutic groups, disease states, account management strategies, and launching new products is preferred.

• Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs is preferred.

• The company will not sponsor visas for this position.

• Customer-facing employees must adhere to customers' credentialing requirements, which may include vaccination.

• Successful completion of initial training, including no more than 8 hours of home study per day and 40 hours total per week, is required.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, contingent on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance benefits.

• 401(k) plan with company contributions and matching.

• Vacation time.

• Personal days.

• Holidays.

• Other leave options.

• Reasonable accommodations available.

• A robust benefits package for US-based eligible employees.