Network Administrator

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Oversee the network by monitoring circuit status, network performance, and implementing upgrades and patches.

• Timely resolution of vulnerability assessments.

• Analyze network equipment logs to anticipate potential failures.

• Authorized to liaise with vendors (as per maintenance agreements) for the replacement of components including hard drives, circuit boards, and network appliances.

• Utilize network management tools to assess network traffic and propose solutions to enhance network performance.

• Diagnose and resolve technical issues and their root causes.

• Plan and design for the expansion or enhancement of network infrastructure.

• Address hardware or software issues within the network.

• Evaluate problems, identify causes, and resolve issues promptly.

• Collaborate with vendor technicians and/or IT leadership when necessary.

• Contribute to projects: Participate as a team member in various project teams, potentially working on multiple overlapping projects.

• Effectively manage time and productivity to keep projects within budget and schedule.

• Collaborate efficiently with project managers and stakeholders, ensuring clear communication.

• Maintain user and security controls for both local and remote network access.

• Keep a log of patches, upgrades, maintenance, and repairs.

• Assist in disaster recovery and business continuity efforts: Help conduct ongoing system and data restore tests to ensure optimal procedures are established in case of a disaster.

• Engage in routine exercises for disaster recovery and business continuity.

• Replace and install network equipment as needed.

• Manage inventory of network support contracts to ensure current licenses are active.

• Support and engage in continuous improvement initiatives.

• Represent the Credit Union in a professional and positive manner.

• Maintain confidentiality of member and other sensitive information.

• Perform other related duties as assigned.

⛳️ Requirements

• 3 to 5 years of progressive experience in network support and analysis.

• Strong understanding of TCP/IP protocols and the OSI model, as well as the Windows server suite, Exchange network, and network security.

• Must possess knowledge and comprehension of network architecture.

• Outstanding interpersonal skills, particularly in listening and questioning.

• Excellent verbal and written communication abilities.

• Strong diagnostic and troubleshooting capabilities.

• Over 2 years of experience in network management, with more than 5 years of overall IT experience.

• Familiarity with SD-WAN devices (Silverpeak preferred).

• Experience with Cisco switching and routing.

• Knowledge of VPN and Firewall devices (Cisco ASA and Fortinet preferred).

• Experience with wireless access points and VPN devices (Meraki preferred).

🏝️ Benefits

• Medical

• Dental

• Vision

• Life Insurance

• Flexible Spending Account

• 401(k) Matching

• Paid Time Off

• Training Provided

• Tuition Reimbursement