Network Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the integration of emerging technologies into infrastructure networks while enhancing and supporting existing Information Technology Services.

• Install, configure, test, maintain, monitor, and troubleshoot servers, software, and networked peripheral devices.

• Analyze, diagnose, and resolve intricate infrastructure issues for a diverse range of end users.

• Suggest and implement corrective measures.

• Address and resolve escalated service desk tickets.

• Build, install, and test tailored configurations across various platforms and operating systems.

• Assist the I.T.S. Team in researching and developing new technologies to elevate I.T. Services.

• Assess and recommend products for acquisition.

• Aid in the development, deployment, and maintenance of various I.T.S projects and services.

• Draft technical specifications for I.T. Services.

• Create and sustain related documentation.

• Propose, schedule, and execute system enhancements, upgrades, and repairs.

• Collaborate with third-party support and equipment vendors.

• Stay technically proficient by keeping updated on technological advancements and future technology trends.

⛳️ Requirements

• Diploma or Degree in IT Operations with at least 4 years of equivalent work experience in server/networking.

• I.T. Certifications are advantageous.

• 3-4 years of experience in I.T. Operations.

• Practical troubleshooting experience.

• Solid technical knowledge of current network protocols, operating systems, and standards, including TCP/IP, HTTP, POP3, SMTP, Windows Server 2003 - 2008R2, Windows networking concepts, Microsoft Office applications, and corporate and personal antivirus software.

• Experience with switches, firewalls, security, and mobile devices.

• Familiarity with Information Technology service management frameworks such as MOF or ITIL is a plus.

• Ability to plan, research topics, and think creatively.

• Capability to multitask, persevere, and adapt.

• Strong judgment and tact.

• Knowledge of SAN, VLAN, and virtualization technologies (HyperV, VMware).

• Proficient in reading and comprehending technical manuals, procedural documentation, and OEM guides.

• Ability to create and maintain documentation.

• Understanding of the organization's goals and objectives.

• Self-motivated and directed with a strong attention to detail.

• Excellent analytical and problem-solving skills.

• Ability to prioritize and execute tasks effectively in a high-pressure environment.

• Strong customer service orientation coupled with organizational and time management skills.

• Availability for on-call emergencies.

• Capacity to sit for prolonged periods.

• Willingness to work weekend hours for monthly maintenance updates.

• Dexterity in hands and fingers to operate a computer keyboard, mouse, power tools, and handle other computer components.

• Occasional inspection of cables in floors and ceilings, as well as server racks.

• Potential travel to GoodLife clubs or offsite meetings and conferences.

🏝️ Benefits

• Bonuses in addition to the base salary.