Consultant – Job Accommodation Network

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Deliver direct consulting services, including information and referral assistance to JAN clients, which encompass individuals with disabilities, rehabilitation experts, and others.

• Address telephone and email inquiries from rehabilitation professionals, individuals facing disabilities or functional limitations, and their family members.

• Handle incoming accommodation requests from rehabilitation specialists, individuals with disabilities or functional limitations, and their relatives, particularly those related to the designated specialty area.

• Gather information from callers to evaluate the functional limitations of potential workers or students with disabilities, along with the work site, work environment, and job task specifications.

• Identify areas of concern for callers regarding the implementation of the Americans with Disabilities Act (ADA) or other pertinent legislation and provide the necessary information.

• Innovatively devise strategies to address customers' challenges.

• Offer guidance on job accommodations and provide technical assistance for accommodation requests.

• Conduct research to meet the needs of JAN customers.

• Keep technical expertise up-to-date through personal research.

• Support the development and maintenance of the resource and referral databases.

⛳️ Requirements

• A Master's Degree in Rehabilitation Counseling, Social Work, Industrial and Labor Relations, Human Resources, Special Education, Business Administration, or a related discipline is mandatory.

• At least one (1) year of experience in each of the following areas: working with individuals with disabilities in a designated specialty area (motor, sensory, or cognitive disabilities and limitations).

• Proficiency in providing information regarding the Americans with Disabilities Act and related legislation in relation to employment.

• Experience in communicating effectively with individuals from all educational backgrounds, both over the phone and in writing.

• Familiarity with various assistive technologies for individuals with disabilities in the specified specialty area.

• Competence in using various database systems, email, and internet search capabilities.

🏝️ Benefits

• 37.5-hour work week

• 13 paid holidays

• 24 annual leave (vacation) days per year or more based on years of service

• 18 sick days per year

• A variety of health insurance and additional benefits

• 401(a) retirement savings plan with a 6% employee contribution match

• Eligibility to maintain health insurance and other retiree benefits

• Wellness programs