National Title Examination Team Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct examinations of titles for real property to ascertain status and establish the chain of title.

• Support Exam staff by addressing file-level inquiries and concerns.

• Analyze turn-time reports and recommend modifications to file distribution and workflow procedures.

• Distribute work and offer guidance and support to the exam team.

• Assist Exam Specialists in resolving issues related to missing, incomplete, inaccurate, or conflicting title documents.

• Abstract and evaluate deeds, deeds of trust/mortgages, easements, judgments, tax assessments, mineral reservations, and other relevant instruments.

• Confirm ownership and encumbrances related to real property.

• Aid Management and Exam Staff in daily task allocation and workflow/process enhancements.

• Facilitate daily management of Exam staff at both individual and team levels.

• Manage an individual daily file pipeline.

• Support the Manager with daily operational requirements and ensure adherence to customer-required SLAs.

• Carry out additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent work experience.

• A minimum of five (5) years’ experience in title or settlement services.

• Proficient in Microsoft Suite, particularly Word and Excel.

• Capability to comprehend, retain, and execute oral and/or written directives.

• Ability to understand, remember, and convey routine factual information.

• Competence in recognizing opposing perspectives on complex matters and negotiating as well as integrating diverse viewpoints.

• Practical application of common sense in job performance.

• Decision-making ability that moderately impacts the immediate work unit.

• Skill in organizing thoughts and concepts into clear terminology.

• Ability to prioritize and organize personal work schedule effectively on a short-term basis.

• Proficiency in basic arithmetic operations and the ability to record, balance, and verify results for accuracy.

• Capability to comprehend and adhere to basic instructions and guidelines.

• Ability to draft letters, outlines, memoranda, and basic reports, or communicate technical information orally.

• Proficient in accurate, audible, and prompt oral communication with others.

🏝️ Benefits

• Comprehensive healthcare plans for you and your family.

• Discretionary 401(k) match of 50% of the first 4% of pay contributed.

• Fitness, restaurant, retail, and other discounts available through the employee portal.

• Customized training programs.

• Bonuses for employee referrals.

• Educational reimbursement opportunities.

• Contributions to community initiatives through the Carrington Charitable Foundation.