Multi-Line Claims Adjuster II – Auto & Property Damage

This is a fully remote position, open to applicants in Texas.

📋 Description

• Investigate, assess, and adjust first-party auto and property damage claims, including some liability exposure.

• Verify coverage and apply policy provisions to determine eligibility for compensation.

• Conduct prompt investigations, gathering documentation, photographs, and other supporting materials.

• Acquire and analyze supporting evidence (e.g., incident reports, CCTV footage when relevant).

• Set and maintain appropriate reserves in accordance with authority guidelines.

• Evaluate damage claims encompassing both auto and non-auto property losses.

• Review medical documentation and assess injury exposures when applicable.

• Identify claims that necessitate carrier reporting and take the necessary actions.

• Negotiate settlements within authority limits and align with client expectations.

• Manage claims towards timely resolution, with many files closing within 30 days.

• Keep accurate and current claim documentation, notes, and diary management.

• Communicate effectively with claimants and internal stakeholders.

• Collaborate with legal teams and external counsel on litigated claims when necessary.

• Ensure adherence to corporate claim handling standards and service commitments.

⛳️ Requirements

• 3–5 years of experience in claim handling, including first-party auto and/or property claims.

• Experience in managing property damage claims (both auto and non-auto).

• Basic understanding of coverage analysis and liability investigations.

• Ability to manage a moderate caseload in a fast-paced setting.

• Strong organizational skills with the capability to maintain consistent diary follow-up.

• Experience in assessing damages and managing claims through to resolution.

• Familiarity with multi-jurisdictional claim handling.

• Strong analytical and decision-making skills.

• Proficiency in Microsoft Office applications.

• Reliable and predictable attendance during assigned client service hours.

• Current adjuster license in home state or designated home state.

• Ability to obtain and maintain additional licenses (NY is strongly preferred; FL, TX, AZ, AL, and others are a plus).

🏝️ Benefits

• 4 weeks of paid time off that accrues throughout the year in line with company policy.

• 10 paid holidays in your first year.

• Comprehensive benefits package: Medical, Dental, Vision, Life, and Disability Insurance.

• Retirement plans including 401(k) and Employee Stock Ownership Plan (ESOP).

• Career advancement opportunities: Possibilities to transition into more complex liability or multi-line roles.

• Culture: A supportive, team-oriented work environment.