Field Property Claims Adjuster

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct both virtual and in-person investigations by visiting the residences of policyholders to assess property damage, ascertain liability, evaluate the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess claims-related damage and generate estimates in a paperless setting.

• Analyze and report on potential opportunities for subrogation.

• Report incidents involving theft, fraud, or arson to the relevant state and industry agencies.

• Execute duties independently, with the outcomes of work directly influencing management decisions.

• Serve as a company representative in public engagements, maintaining a professional demeanor that aligns with management standards.

• Regularly interact with a diverse array of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Apply strong customer service skills to negotiate with policyholders in order to resolve claims.

• Undertake additional responsibilities as assigned.

• Promote safety consistently and adhere to safety/ergonomic standards as outlined in relevant company manuals.

• Employees assigned to the Catastrophe team will be required to temporarily travel away from their residence for a designated period, typically lasting 23 days. Although this role is not exclusively CAT-focused, new hires will be expected to commit to 1–3 CAT deployments annually.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Exceptional customer service experience, preferably within a retail context.

• Construction or insurance experience is highly desirable and preferred.

• Outstanding communication skills, both verbal and written.

• Computer literate, with proficiency in MS Word, Excel, and Outlook.

• Proficient with smartphones and relevant applications.

• Willingness to learn about insurance policies and property damage comprehensively to understand how coverage applies to specific losses.

• Outgoing personality that enjoys engaging with a wide variety of individuals, including policyholders, claimants, agents, witnesses, and fraud investigators.

• Possession of a valid driver's license and bondable status.

• Final candidates will also undergo a Motor Vehicle Record background check, as this position may involve the use of a company vehicle.

🏝️ Benefits

• Paid training through the award-winning and industry-leading University of Farmers.

• 401K and a competitive starting salary.

• Rapid growth potential and management opportunities for success-oriented individuals through education, mentorship programs, and inspirational leadership at a company you can take pride in.

• Competitive salary commensurate with experience, qualifications, and location.

• Bonus opportunity based on company and individual performance.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid time off.

• Paid parental leave.

• Tuition assistance.