MRT Bench Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize and supervise a team of ROI specialists across various accounts.

• Allocate daily tasks to the MRT Team.

• Provide immediate and constructive feedback on company standards, policies, and account procedures.

• Document and escalate ongoing performance issues to the Manager.

• Monitor and manage remote access for MRT staff.

• Oversee the onboarding process for new MRT access for clients.

• Efficiently handle medical ROI requests.

• Extract and format report data for MRT processing and ensure appropriate system access.

• Load MRT inventory into software to commence bot processing.

• Track and oversee bot tasks, delivering finalized lists upon completion.

• Update team trackers and Excel spreadsheets on a daily basis.

• Identify, troubleshoot, and report MRT processing issues.

• Analyze inventory data to ensure accuracy and completeness.

• Assist with access request procedures.

• Maintain workflow documentation.

• Support the training of new hires and participate in required training sessions.

• Collaborate with clients, Verisma management, associates, and the MRT Team.

• Perform additional related duties and uphold Verisma Core Values.

• Execute supervisory responsibilities 60% of the time and manage records 40% of the time.

⛳️ Requirements

• A high school diploma or GED equivalent is mandatory.

• Some college coursework is preferred.

• A minimum of four (4) years of experience in medical records management, ideally in a healthcare environment.

• Capability to comprehend and comply with HIPAA and state regulations for the release of Protected Health Information (PHI).

• Proficiency in Microsoft Office Suite, particularly Excel, including documentation, formulas, and reporting.

• Technical aptitude in navigating various systems and workflows.

• Strong data-entry abilities and meticulous attention to detail for speed and precision in medical record processing.

• Analytical and problem-solving capabilities.

• Ability to work independently and meet productivity standards.

• Effective written and verbal communication skills for professional interactions across teams.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Supportive team environment and company culture focused on inclusivity.