Mortgage Manager – Post-Close Audit, Quality Control

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee all quality control and audit activities following the closing of loans.

• Conduct and supervise forensic reviews of loans to detect issues related to documentation, compliance, fraud, and underwriting.

• Compile audit findings and ensure prompt resolution of identified deficiencies.

• Act as the subject matter expert for Non-QM and DSCR loan programs.

• Evaluate complex loan structures, income calculations, asset utilization, bank statement programs, and DSCR transactions.

• Ensure compliance with investor-specific guidelines and requirements.

• Provide training and guidance to operations and underwriting teams.

• Analyze audit findings to spot recurring defects, trends, and process gaps.

• Create quality scorecards, reporting metrics, and performance dashboards.

• Lead initiatives for root-cause analysis and corrective actions.

• Manage initiatives to enhance client experiences and address escalated post-closing issues.

• Collaborate with internal teams to elevate service levels and improve borrower satisfaction.

• Foster strong relationships with clients, investors, correspondents, and business partners.

• Ensure effective communication and resolution of quality-related matters.

⛳️ Requirements

• At least 10 years of hands-on experience in mortgage underwriting.

• Significant experience with Non-QM and DSCR lending programs.

• Strong expertise in post-close audits, forensic reviews, and quality control processes.

• Demonstrated ability to identify quality trends and execute corrective action plans.

• Management or team leadership experience is preferred.

• Advanced understanding of mortgage underwriting, investor guidelines, and regulatory compliance.

• Exceptional analytical, investigative, and problem-solving skills.

• Excellent communication and client relationship management abilities.

• Familiarity with mortgage LOS, quality control, and reporting systems.

• Capability to juggle multiple priorities in a fast-paced environment.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off