Mortgage Claims Specialist – FHA

This is a fully remote position, open to applicants in United States.

📋 Description

• The Specialist, FHA Claims is tasked with managing the submission of all FHA Part B claims along with various non-conveyance claims such as CWCOT (Claims without Conveyance of Title), SFLS (Single Family Loan Sale) claims, and all Loss Mitigation claims, which include PFS (Pre-Foreclosure Sale) Claims, Partial Claims, SFB (Special Forbearance) incentive claims, Loan Modification incentive claims, and HAMP claims.

• Ensure follow-up on all claim payments, submission of title packages to HUD, and monitor for necessary approvals or extensions within the designated investor/insurer timeframes.

• Supervise attorney firms to guarantee timely submission of all title packages or to request extensions to HUD as required within investor/insurer timeframes.

• Submit all Part B expense claims adhering to insurer/investor timelines.

• Process all non-conveyance claims, including CWCOT, SFLS, and loss mitigation claims, within the specified investor/insurer timeframes.

• Conduct daily/weekly follow-ups on all outstanding claim proceeds.

• Address and resolve any exceptions regarding suspended claim funds.

• Monitor daily reports and queues to ensure prompt processing.

• Keep the Manager informed of trends and issues, including FHA claim curtailments and loss mitigation denials.

• Strategically plan and organize work to enhance efficiency and reduce costs by optimizing methods and processes.

• Adhere to instructions provided by the Manager and renegotiate deadlines if necessary.

• Maintain consistent and punctual attendance.

• Perform additional related duties as assigned.

⛳️ Requirements

• A Bachelor’s Degree (B.A.) from a four-year College or University is preferred; alternatively, four to six years of related experience and/or training, or an equivalent combination of education and experience.

• Fundamental knowledge and experience with FHA, default guidelines, and requirements.

• Strong attention to detail with a high degree of accuracy.

• Excellent analytical and problem-solving abilities.

• Outstanding communication skills.

• Exhibits professional behavior and teamwork, is reliable, and follows Company policies and procedures.

• Strong decision-making capabilities.

• Ability to adhere to deadlines in a fast-paced environment.

• Exceptional organizational skills.

• Strong team-oriented mindset.

• Effective time management and task prioritization skills.

• Proficient in Microsoft Office with advanced knowledge of Excel.

• Strong work ethic and business integrity.

• Capable of reading, analyzing, and interpreting documents such as legal documents, policies and procedures, and financial reports.

• Skilled in problem-solving and finding innovative solutions to issues or workarounds.

• Proficient in writing reports and correspondence effectively.

• Ability to identify problems, gather data, establish facts, and draw valid conclusions.

• Competent in computer skills and knowledgeable in word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable, and email/internet software.

• Ability to work independently with minimal supervision.

• Capable of managing high volumes in a fast-paced setting.

• Ability to meet critical departmental and federal deadlines with precision and efficiency.

• Skilled at building relationships with both internal and external clients/vendors.

🏝️ Benefits

• Equal Employment Opportunity

• Reasonable accommodations for individuals with disabilities