Mid-Market Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and expand a designated portfolio of mid-market accounts.

• Identify and pursue opportunities for upselling, cross-selling, and market expansion.

• Assist in renewal discussions and facilitate commercial dialogues with clients.

• Create account strategies that promote customer growth and retention.

• Establish strong connections with customer stakeholders and decision-makers.

• Gain a comprehensive understanding of customer business goals and operational challenges.

• Act as a trusted advisor by suggesting solutions that meet customer requirements.

• Engage with customers regularly to proactively identify potential risks and opportunities.

• Manage several opportunities concurrently across a broad portfolio.

• Conduct discovery discussions and present tailored solutions.

• Coordinate internal resources to assist with customer opportunities.

• Progress opportunities through the sales pipeline and negotiate commercial agreements.

• Collaborate with Customer Success to enhance customer adoption and retention.

• Work alongside Solutions Engineering, Services, Product, and Marketing teams.

• Ensure accurate tracking of pipeline and forecasting data within CRM systems.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• 1–3 years of experience in sales, account management, business development, or customer-facing roles.

• Strong organizational skills and effective time management abilities.

• Exceptional communication and relationship-building skills.

• Capability to juggle multiple priorities in a fast-paced environment.

• Familiarity with CRM platforms such as Salesforce or comparable tools.

• Must possess authorization to work in the United States without any current or future sponsorship needs.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options