Mental Health – Behavioral Health Medical Biller and Coder

This is a fully remote position, open to applicants in Philippines.

📋 Description

• The organization is looking for a highly detail-oriented and seasoned Mental Health / Behavioral Health Medical Biller and Coder (Billing & Coding Support) with a robust background in medical billing, CPT/ICD-10 coding, and behavioral health operations.

• This position plays a vital role in ensuring precise and timely claim submissions while assisting with administrative and front-office functions.

• The perfect candidate is proactive, organized, and capable of adhering to stringent billing turnaround deadlines in a dynamic behavioral health setting.

• Clear billing queues in AdvancedMD.

• Manage reconciliations and follow-ups on billing.

• Process claims using the Availity RCM system.

• Ensure accurate coding of CPT and ICD-10.

• Submit claims within strict turnaround deadlines of 24–36 hours.

• Monitor and minimize claim denials.

• Generate billing and financial reports utilizing AdvancedMD and Excel.

• Conduct insurance verification via AdvancedMD and the Ohio Medicaid Provider Network Management tools.

• Perform general back-office administrative duties.

• Facilitate communication through email, phone calls, messaging applications/CRM systems (Slack, Salesforce, WhatsApp, Skype), and video conferencing platforms (Zoom, Google Meet).

⛳️ Requirements

• Experience in Behavioral Health / Mental Health.

• Strong understanding of CPT and ICD-10 coding.

• Proficiency in AdvancedMD.

• Familiarity with Availity.

• Keen attention to detail and precision.

• Ability to meet tight deadlines and work autonomously.

• Exceptional communication and organizational abilities.

• Preferred:

• Experience with various billing systems.

• Proficient in Microsoft Office, particularly Excel.

• Flexibility with evening schedules.

• Basic requirements:

• Must be fluent in speaking and writing English clearly.

• Must possess relevant work experience.

• Able to submit an NBI clearance and/or Local Police Clearance background check prior to onboarding [mandatory].

• Must be available for video meetings with the camera on (when necessary).

• Technical requirements:

• Device: Reliable laptop or desktop computer.

• Internet: High-speed connection (minimum 10 Mbps).

• Audio: Noise-canceling headset.

• Video: Webcam for virtual meetings.

• Workspace: Quiet, professional environment.

🏝️ Benefits

• Dedicated HR & Contractor Support Team: Gain access to exceptional support for inquiries, guidance, contract matters, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be requested to enhance privacy and security for client-related tasks.

• HIPAA & Cybersecurity Training + Certification (Provided): Access our internal HIPAA compliance training, cybersecurity modules, and certification to confidently manage PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Benefit from our proprietary training on communication, client management, productivity systems, and best practices aimed at helping you become a top-performing VA and boost long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off based on the client's needs and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be authorized by your client. Paid time off is optional and only if provided by the client.

• Access to Tools & Resources: Utilize templates, workflow guides, productivity tools, and client-specific SOP support to aid in your performance.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.