Medical Virtual Assistant – Patient Access

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepares and organizes medical documentation and charts for physicians.

• Ensures compliance of medical records through self-attestation of documentation.

• Updates patient histories, physical exams, and other relevant health information in the system.

• Prepares and forwards all documentation to physicians for review and approval, ensuring accurate data entry and adherence to facility-specific procedures.

• Monitors the turnaround time for basic lab results and screening procedures.

• Adheres to hospital and medical facility policies, including those related to HIPAA and the Joint Commission.

• Performs various clerical duties and tasks to enhance provider productivity and clinic workflow as needed.

• Demonstrates the necessary understanding to assess, review, and apply relevant criteria.

⛳️ Requirements

• Previous experience in customer service or a healthcare-related position is preferred.

• Strong communication and interpersonal skills are essential.

• Excellent problem-solving skills and meticulous attention to detail.

• Ability to multitask and prioritize effectively in a fast-paced environment.

• Proficient in Microsoft Office and electronic medical records (EMR) systems.

• A compassionate and empathetic demeanor is required.

• Desktop or laptop with at least an i3/Ryzen3 processor and 8GB of RAM.

• Must have a webcam, noise-canceling headset, and internet speed of 30Mbps or higher.

• A dedicated workspace at home for remote work is necessary.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Paid time off and holidays.

• Opportunities for career advancement and professional development.

• Collaborative and supportive work environment.