Medical Virtual Assistant

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Schedule and confirm appointments for patients.

• Verify eligibility and benefits for insurance.

• Maintain and update patient records within EMR/EHR systems.

• Coordinate referrals, authorizations, and follow-up appointments.

• Prepare and manage all necessary medical documentation.

• Respond to patient inquiries through phone, email, or messaging platforms.

• Assist with the medical billing process and claims submission.

• Ensure compliance with HIPAA regulations and patient privacy laws.

• Communicate effectively with healthcare providers, insurance companies, and patients.

• Support general administrative tasks and office operations.

⛳️ Requirements

• A minimum of 2 years of experience in a medical office, healthcare administration, or as a medical virtual assistant.

• Knowledge of HIPAA regulations and requirements regarding patient confidentiality.

• Experience with EMR/EHR systems is essential.

• Exceptional written and verbal communication skills in English.

• Strong organizational abilities and time management skills.

• Capability to handle multiple tasks in a fast-paced environment.

• Proficiency in Microsoft Office and Google Workspace applications.

• A reliable internet connection and a dedicated home office setup.

• Availability to work during business hours in Eastern Time.

• Preferred Qualifications

• Experience providing support to U.S.-based healthcare providers.

• Familiarity with medical terminology, insurance verification processes, referrals, and prior authorizations.

• Experience in medical billing and coding procedures.

• Familiarity with platforms such as Athenahealth, eClinicalWorks, Kareo, Epic, NextGen, AdvancedMD, or similar systems.

• Medical Assistant certification or related educational background (preferred but not mandatory).

🏝️ Benefits

• Opportunity to engage in diverse and stimulating healthcare projects.

• A supportive and collaborative work atmosphere.

• Weekly payment schedule.

• Weekends off to recharge.

• Opportunities for professional growth.