Medical Billing, Referral Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist with medical billing and revenue cycle functions, encompassing claims processing, accounts receivable follow-up, billing adjustments, and related administrative duties.

• Handle and coordinate patient referrals while ensuring all outstanding referral requirements are addressed.

• Oversee patient scheduling, confirm appointments, and manage calendar coordination.

• Verify and ensure the accuracy of patient, insurance, billing, and referral data.

• Liaise with insurance companies concerning billing inquiries and insurance follow-ups.

• Support Sendata reporting and other necessary administrative documentation.

• Track employee timekeeping and follow up on any missed clock-ins or clock-outs.

• Respond to incoming calls as needed, providing assistance in accordance with established protocols.

• Keep precise documentation across client systems.

• Engage with clients and internal stakeholders, escalating issues as appropriate.

⛳️ Requirements

• Prior experience in medical billing, healthcare administration, medical virtual assistance, or care coordination.

• Proficient hands-on experience with Spectrum Teletrack.

• Familiarity with Sendata through direct usage.

• Experience using Emo Meds directly.

• Background in medical billing and/or revenue cycle management.

• Experience in managing referrals and healthcare scheduling.

• Strong attention to detail and a commitment to accuracy.

• Exceptional written and verbal communication skills in English.

• Capability to work independently while juggling multiple priorities.

• Availability to work during Central Time business hours.

• Reliable internet connection and an appropriate setup for remote work.

• Knowledge of HIPAA and healthcare privacy regulations.

• Preference for candidates with experience supporting Missouri-based healthcare operations.

• Preferred background in insurance verification and communication with payers.

• Experience in managing patient calls is desirable.

• Preferred experience in preparing healthcare-related reports.

• Familiarity with additional EHR, EMR, billing, or scheduling platforms is a plus.

• Candidates must showcase direct, hands-on experience with Spectrum Teletrack, Sendata, and Emo Meds.

• Assessment of candidates will focus on their experience in medical billing, revenue cycle support, referrals, healthcare scheduling, and insurance processes.

🏝️ Benefits

• Fully remote work opportunity.

• Engagement as an independent contractor.

• Approximately 20 hours of work per week.

• Work schedule of around 9:00 AM–2:30 PM, four days a week.