Medical Billing and Claims Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Submit and process claims for medical insurance

• Accurately post payments and update billing records

• Follow up on claims that are denied, underpaid, or still outstanding

• Liaise with insurance companies concerning billing issues and the status of claims

• Verify patient eligibility and benefits for insurance

• Pursue necessary documents, signatures, and authorizations

• Handle POCs, faxes, and other documentation related to billing

• Assist with light management and updates of EMR

• Monitor the billing status and documentation for patients

• Maintain precise billing records and administrative processes

• Provide support for additional administrative tasks as workload permits

⛳️ Requirements

• Previous experience as a Medical Biller or in a similar healthcare billing position

• Strong knowledge of medical billing processes, claims handling, denials, and underpayments

• Experience interacting with various insurance companies and understanding payer processes

• Familiarity with procedures for insurance verification and follow-up

• High level of attention to detail and accuracy in documentation and billing tasks

• Capability to work independently with minimal oversight

• Excellent organizational and time-management abilities

• Clear and professional communication skills in English

🏝️ Benefits

• Dedicated HR & Contractor Support Team: Access to exceptional support for inquiries, guidance, contract issues, and client communications.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related work.

• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal training on HIPAA compliance, cybersecurity modules, and certification to enable you to confidently manage PHI for U.S. healthcare clients.

• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you excel as a VA and improve long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off based on the client’s requirements and schedule.

• Client-Approved Paid or Unpaid Time Off: Time off may be authorized by your client, with paid time off being optional and only if offered by the client.

• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

• Optional Performance-Based Incentives: Certain clients may offer bonuses, incentives, or increased hours based on your performance.