Marketplace Vendor Central Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take full responsibility for the comprehensive management of Neato's Amazon Vendor Central account(s), encompassing catalog, content, and listing operations.

• Oversee Vendor Central dashboards and alerts to identify listing problems, catalog inaccuracies, content issues, and system notifications; address or escalate matters as necessary.

• Generate new product listings and item setups with precise attributes, proper categorization, and adherence to policies.

• Implement bulk uploads and flat file submissions for new products, attribute modifications, and catalog updates.

• Administer parent/child variation family relationships effectively.

• Resolve catalog and listing errors and manage cases with Amazon Vendor Support until resolution.

• Maintain Vendor Central content, which includes product images, A+ Content, and Brand Store pages.

• Conduct audits of the Vendor Central catalog to identify suppressed listings, content deficiencies, and data inconsistencies.

• Keep track of Glance Views and other Vendor Central ARA reports for catalog-related visibility or performance concerns.

• Assist the Marketplace Catalog team with Seller Central catalog operations and third-party tasks as required.

• Collaborate with Marketplace Operations Managers and brand teams to prioritize catalog tasks and communicate the status of issues.

• Proactively identify potential catalog risks before they impact sales, visibility, or Featured Offer performance.

• Monitor and report on KPIs such as case resolution, issue resolution, upload timeliness, and catalog accuracy.

⛳️ Requirements

• Demonstrated experience in managing an Amazon Vendor Central account, including catalog, listings, and content management.

• Solid understanding of Amazon Seller Central catalog operations, covering listings, flat files, and variation management.

• Exceptional attention to detail and strong organizational capabilities.

• Ability to handle a high volume of listings and notifications efficiently.

• Expertise in flat file uploads, new item setups, and resolving catalog and content issues.

• Familiarity with Vendor Central reporting tools, including Glance Views and ARA, is advantageous.

• Capacity to juggle multiple priorities and work autonomously in a fast-paced, deadline-oriented environment.

• Outstanding interpersonal and communication abilities.

• Comfort in liaising directly with Amazon Vendor Support.

• A minimum of 3 years of experience in marketplace catalog or vendor management, or a related field.

• Proficiency in Microsoft Excel and other pertinent tools.

🏝️ Benefits

• Opportunity to become part of a rapidly growing, innovative company and make a significant impact.

• Collaborative work environment.

• Strong company culture.

• Commitment to employee growth and development.

• Equal opportunity employment.