Marketing Operations, Social Media Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Support the planning and organization of marketing campaigns, promotions, and events for venues.

• Maintain timelines and marketing calendars across several venues.

• Liaise with venue managers to ensure that deadlines, content requests, and approvals are fulfilled.

• Oversee artwork requests and manage the marketing workflow between venues and the design team.

• Keep marketing trackers, project plans, and reporting documents up to date.

• Aid in promotional planning for major sporting events, seasonal campaigns, and partnerships with suppliers.

• Develop and sustain content calendars across various venue brands.

• Schedule and post social media content.

• Assist in community management and engagement with customers.

• Source, organize, and manage content for venues, including photography and video assets.

• Track social media performance and pinpoint areas for enhancement.

• Manage and update Google Business Profiles across the venue portfolio.

• Update trading hours, events, promotions, menus, and venue information.

• Monitor reviews and assist venue teams with response management.

• Conduct regular audits to ensure listings are accurate and optimized.

• Coordinate marketing asset libraries and digital filing systems.

• Assist with supplier marketing activations and promotional initiatives.

• Support venue websites by updating content and event listings.

• Aid in PR administration, manage media lists, and explore community engagement opportunities.

• Prepare reports and presentations for internal stakeholders.

• Create basic marketing materials using Canva and Adobe tools.

• Adapt existing creative assets for use in social media, digital screens, POS, and promotions.

• Assist the internal design team with production tasks and asset preparation.

• Ensure brand consistency across all marketing materials.

• Monitor campaign performance, social engagement, and venue activities.

• Keep an eye on competitor activities and industry trends.

• Identify opportunities to enhance campaign effectiveness and operational efficiency.

• Utilize AI tools to boost productivity, streamline content creation, and improve reporting workflows.

• Recognize repetitive manual tasks that could be automated.

• Assist in the development of marketing processes, templates, and standard operating procedures.

• Continuously seek ways to enhance efficiency within the marketing function.

• Stay updated on emerging trends in AI, digital marketing, and hospitality technology.

⛳️ Requirements

• Minimum of 3 years of experience in marketing, social media, digital marketing, or project coordination.

• Outstanding organizational and time management abilities.

• Excellent written English and communication skills.

• Proficient in using Canva and social media management platforms.

• Keen attention to detail.

• Capacity to manage multiple projects and meet deadlines concurrently.

• Strong stakeholder management abilities and the confidence to follow up with team members for actions and approvals.

🏝️ Benefits

• Opportunity to work in a dynamic and collaborative environment.

• Professional development and training opportunities.

• Flexible work arrangements.

• Access to the latest marketing tools and technologies.

• Competitive salary and benefits package.