Marketing Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as the primary marketing contact for designated clients in collaboration with Program teams.

• Ensure client satisfaction while enhancing relationships with a designated portfolio of accounts.

• Discover opportunities to broaden service offerings and implement innovative marketing strategies, channels, or service lines.

• Cultivate new business prospects within current clients to achieve revenue objectives.

• Work alongside Business Development, Program teams, and Program Directors to pinpoint and expand opportunities across regions.

• Gain insights into market specifics for assigned client segments, including competitive dynamics, high-performing strategies, and consumer preferences.

• Partner with senior account managers on everyday marketing planning, development, and execution for a range of clients.

• Anticipate and monitor key account performance metrics (e.g., quarterly results, annual forecasts).

• Analyze data to guide strategy and enhance performance.

• Create creative/strategy briefs and ensure they align with client expectations.

• Collaborate with Producers to guide projects from initial concept to final execution.

• Work with Financial Operations and Producers to guarantee timely and precise invoicing.

• Contribute to meeting agency KPIs and revenue targets.

⛳️ Requirements

• A Bachelor’s degree in Marketing, Advertising, or Communications is preferred.

• Over 5 years of pertinent experience in marketing account management, client services, or similar fields.

• Strong grasp of integrated marketing campaigns and project management.

• Exceptional communication, analytical, and relationship-building abilities.

🏝️ Benefits

• Medical, Dental, and Vision Insurance; we also provide a company-paid healthcare concierge service to assist in navigating our health plan for optimal decisions for you and your family.

• 401(k) plan with company matching.

• Paid vacation, sick leave, personal leave, and parental leave.

• Paid Volunteer Time: we value giving back to our communities.

• Employee Recognition Program – convert your recognition points into gift cards.

• Employee Assistance Program – offers resources to help you manage daily responsibilities.

• Access to on-demand training courses to further your career advancement.