Manager/Senior Manager, Credit Strategy

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership and continuously enhance KOHO's credit strategies across all lending products, encompassing approval criteria, credit limits, pricing, and policy exceptions.

• Examine current customer segmentation and credit performance data to pinpoint underserved or inaccurately priced segments.

• Create and evaluate new segmentation strategies that broaden access to credit for creditworthy Canadians while ensuring robust portfolio quality.

• Collaborate with Product, Engineering, Data, and second line Credit Risk teams to formulate documented rationales and address significant risks during the implementation of policy changes and new decision-making logic.

• Consolidate portfolio performance data — including delinquency, loss rates, vintage curves, revenue, and utilization — into concise strategic insights and recommendations for leadership.

• Detect emerging risk trends or changes in borrower behavior early and suggest mitigating measures.

• Keep an eye on macroeconomic signals, regulatory developments, and competitive dynamics that may influence KOHO's lending strategy.

• Establish the risk framework for new lending initiatives and product expansions.

• Develop and maintain financial models to evaluate the risk-return trade-offs of various segmentation strategies, credit policy adjustments, and new product structures.

• Assess the expected P&L impact (NII & charge-offs) of strategic credit decisions.

• Conduct scenario and sensitivity analyses to stress-test assumptions under varying economic conditions.

• Assist in the annual planning process by providing bottom-up credit P&L forecasts by product and segment.

• Cultivate a thorough understanding of the risk characteristics of KOHO's borrower base — including income stability, payment behavior, debt load, and credit bureau attributes — and how these factors interact with product design.

• Develop and monitor risk scorecards and early warning indicators to identify portfolio deterioration.

• Assess external data sources and alternative data signals that could enhance credit decision-making.

• Contribute to credit risk reporting for the leadership team and, when applicable, the Board.

⛳️ Requirements

• 3-5+ years of experience in consumer credit strategy, credit risk management, or related quantitative roles within a bank, fintech, or lending-focused organization.

• Proven track record in designing and optimizing credit policies and customer segmentation for consumer lending products (e.g., credit cards, personal loans, lines of credit, BNPL).

• Strong quantitative abilities — comfortable building financial models, conducting cohort analyses, and interpreting statistical outputs independently.

• Proficient in SQL; experience with Python or R is a significant advantage.

• Demonstrated capability to convert complex analyses into clear, actionable recommendations for senior stakeholders.

• Experience working collaboratively with Product, Engineering, Finance, and Risk teams.

🏝️ Benefits

• Competitive compensation & equity.

• Generous vacation + Wellness days + Flex Days + holiday closure.

• Remote-first environment + coworking support + yearly all hands retreat.

• Access to coaching & growth programs.

• Parental top-up & leave policies.

• Comprehensive health benefits.

• Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development.