Manager, Worldwide Education – MedTech Electrophysiology

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the learning strategy across regional Professional and Commercial Education teams for Electrophysiology hardware and software.

• Work in collaboration with global and regional education teams to create globally relevant education for New Product Introductions and New Employee Training.

• Transform marketing strategy into global educational experiences that support product launches and employee training.

• Develop and deliver launch training strategies and curricula through the Launch Excellence process.

• Foster best-practice sharing with EdTech and commercial business leaders.

• Utilize curriculum design protocols to ensure consistency in the global education experience.

• Document regional education needs and best practices, sharing them with strategy and design leads.

• Collaborate with regional LMS administration on content mapping and management.

• Ensure adherence to global learning, communications, and digital asset strategies.

• Convert technical content from Medical Science, Marketing, Clinical, Sales, and R&D into engaging educational experiences.

• Facilitate initial product training and Train the Trainer activities.

• Organize copy reviews and track content expiration status.

• Develop performance indicators to assess training effectiveness.

• Oversee project-level budget management.

• Collaborate with product leads, commercial leaders, EdTech, marketing, sales, and IT teams.

⛳️ Requirements

• Bachelor's Degree.

• Minimum of 3 years of experience in the Medical Device field or related areas.

• At least 3 years of experience in cardiac electrophysiology, 3D mapping, and/or intracardiac ultrasound.

• 3 years of experience in learning and development can substitute for electrophysiology experience.

• Capability to comprehend business strategy and translate it into educational solutions that support business objectives.

• Leadership skills to engage and collaborate with global professionals within the JJMT EP organization.

• Experience in working with cross-functional teams in a matrixed organization.

• Ability to manage a diverse array of assets across multiple functions.

• Proficient in communicating strategy and standards to various recipients, functions, and both US and OUS associates.

• Willingness to travel globally as needed, up to 25% of the time.

• Capability to work in a hospital lab environment during pre-launch and launch activities may be required.

• Ability to occasionally lift up to 30 lbs.

• Preferred: experience in regional Commercial Education training deployment.

• Preferred: experience in OUS marketplace or OUS team.

• Preferred: collaboration experience in medical technology sales or marketing.

• Preferred: proven track record in vendor resource management.

• Preferred: formal training and certification in Instructional Design or a curriculum design portfolio.

• Preferred: knowledge in Learning Management Systems management, strategic planning, needs assessment, adult learning principles, and cost/benefit analysis.

🏝️ Benefits

• Eligibility for long-term incentive programs.

• Vacation – 120 hours per calendar year.

• Sick time – 40 hours per calendar year.

• Colorado sick time – 48 hours per calendar year.

• Washington sick time – 56 hours per calendar year.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal, and Family Time – up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.

• Fully remote work arrangement.

• Inclusive interview process with accommodations for applicants with disabilities.