Manager, Talent Operations

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Take ownership of and enhance the Talent Acquisition systems roadmap, encompassing ATS, sourcing tools, scheduling solutions, analytics, and workflow automation.

• Ensure that our systems are configured for scalability, seamless integration, and a high-quality experience for recruiters, hiring managers, and candidates.

• Transition our function from mere tool administration to a more strategic systems architecture approach.

• Discover, test, and expand AI and automation opportunities throughout the recruiting lifecycle.

• Encourage the team to question traditional practices and rethink manual processes through the use of technology.

• Convert recruiter challenges into actionable solutions that enhance speed, quality, and consistency.

• Assess the decision to purchase external tools versus creating lighter internal solutions or workflows.

• Conduct vendor evaluations with a keen focus on ROI, usability, security, integration, and long-term compatibility.

• Provide clear recommendations on what to retain, optimize, consolidate, or discontinue within the TA tech stack.

• Lead initiatives aimed at reducing administrative workloads and increasing recruiter efficiency.

• Collaborate with recruiting leaders to pinpoint friction points in the funnel and address them at the systems or workflow level.

• Pay special attention to areas where automation can enhance scalability, elevate service levels, and minimize rework.

• Act as the primary Talent Acquisition Operations liaison for teams such as HR Operations, IT, Security, Procurement, Finance, and Legal.

• Spearhead cross-functional change management related to systems, processes, and tooling decisions.

• Contribute to defining the future scope of Talent Operations and the structuring of work across the team.

• Mentor and develop members of the talent operations team while establishing clear ownership, priorities, and accountability.

⛳️ Requirements

• Over 6 years of experience in Talent Operations, Recruiting Operations, People Systems, HR Technology, or a related field.

• Proven experience in owning or significantly influencing ATS strategy, recruiting systems, vendor assessments, and process automation.

• Strong technical proficiency with recruiting tools, system integrations, AI agent development, workflow design, and reporting.

• Documented success in evaluating and implementing new technologies, particularly AI-enabled tools.

• Excellent business acumen with the ability to assess cost, complexity, scalability, and ROI effectively.

• Demonstrated capability to lead cross-functional initiatives and influence outcomes through data and structured reasoning.

• Experience managing or mentoring team members and facilitating functional evolution during periods of change.

🏝️ Benefits

• Remote-first culture

• 401(k) savings plan through Fidelity

• Comprehensive medical, vision, and dental coverage through a variety of medical plan options (including disability insurance)

• Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)

• 12 weeks of 100% Paid Parental leave

• Family Building & Compassionate Leave: Includes fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption, or pregnancies.

• Work-From-Home reimbursement to facilitate team collaboration in a home office environment.