Manager, Server Onboarding

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the Server Onboarding team to ensure efficient activation of new servers at a rapid pace.

• Supervise the initial server imaging, bundled firmware updates, and automated provisioning pipelines.

• Manage responses to capacity management requests that initiate new server deployments.

• Conduct basic post-onboarding validation and guarantee a seamless transition to the Platform team.

• Establish and sustain strong collaboration with Capacity Management, Customer Success, and Solutions Engineering teams.

• Develop and enhance automation scripts and validation processes to increase onboarding efficiency.

• Monitor onboarding metrics and promote continual improvements in cycle time and first-pass success rate.

• Mentor team members on best practices for provisioning and assist during peak periods with effective resource allocation.

• Collaborate on significant server migration and repurposing projects as required.

• Contribute to documentation and knowledge sharing to mitigate future onboarding challenges.

⛳️ Requirements

• Over 7 years of experience in server provisioning, deployment automation, or infrastructure operations in a cloud/data center setting.

• Practical expertise in server imaging, firmware management, and automation tools (Ansible, scripting, etc.).

• Demonstrated leadership experience in managing technical teams during high-volume deployment phases.

• Strong project management and cross-functional collaboration abilities.

• Experience working with remote hands providers and ticketing/monitoring systems.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

🏝️ Benefits

• 100% company-covered insurance premiums for employee medical, dental, and vision plans.

• 401(k) plan that matches 100% up to 4%, with immediate vesting.

• Professional Development Reimbursement of $2,500 each year.

• 11 Holidays + Paid Time Off Accrual + Rollover Plan.

• Commitment matters to Vultr! Increased PTO at 3-year and 10-year anniversaries + 1-month paid sabbatical every 5 years + Anniversary Bonus each year.

• $500 stipend for remote office setup in the first year + $400 each following year.

• Internet reimbursement up to $75 per month.

• Gym membership reimbursement up to $50 per month.

• Company-paid Wellable subscription.