Manager, Planning Services

This is a fully remote position, open to applicants in Canada.

📋 Description

• Contribute to the success of the team.

• Collaborate with Regional and Department Leadership to ensure a cohesive approach to problem-solving and achieving departmental objectives.

• Assign project tasks to match employee strengths, interests, goals, growth opportunities, and workloads.

• Mentor on core competencies and skill development for employees to utilize in their daily responsibilities.

• Facilitate direct and effective communication among project teams.

• Utilize enterprise business tools to promote organizational improvements.

• Lead initiatives to fulfill team and company objectives.

• Work alongside Regional Leaders to cultivate a team environment where individuals feel fulfilled and are progressing towards their maximum potential.

• Celebrate successes and recognize the achievements of the team.

• Engage in departmental recruitment and hiring initiatives.

• Establish and guide professional development plans.

• Collaborate with employees to align personal values, professional aspirations, position responsibilities, and project opportunities into a cohesive professional development plan.

• Analyze and relay feedback to employees based on direct interactions and insights gathered from project teams.

• Identify growth opportunities and offer coaching to proactively address challenges.

• Provide guidance on career direction for short, medium, and long-term goals.

• Recognize when HR support is necessary and collaborate effectively.

• Manage effectively to promote positive team engagement and fulfillment.

• Support business development for both new and existing clients.

• Assist sales and marketing efforts as a subject matter expert in Planning Service’s solutions.

• Identify and support cross-selling and upselling opportunities for all Gordian solutions, working closely with regional sales account executives for further development.

• Develop and maintain long-term relationship management strategies for clients, in conjunction with the Regional Leader or Regional Sales representative as needed; collaborate with Project Managers to support client relationship management and partner with Resource Leaders to ensure project execution while overcoming customer delivery challenges.

• Provide thought leadership to the industry.

• Participate in the enhancement of our products, responding to industry demands and customer feedback.

⛳️ Requirements

• A minimum of a Bachelor’s degree or equivalent qualification.

• At least 3 years of experience in people management.

• Familiarity with and solid understanding of the Facilities Condition Assessment Process and Facilities Capital Planning.

• Strong communication and public speaking abilities.

• Excellent organizational and prioritization skills, with the capability to manage multiple direct reports and projects simultaneously.

• Willingness to travel up to 30% of the time.

• Physical requirements for this position include the ability to walk around a campus environment for 6-8 hours a day, as well as the capacity to ascend/descend ladders and/or work outdoors in various weather conditions several times a month.

🏝️ Benefits

• Comprehensive benefits package, including medical, dental, vision, life, and long-term disability insurance.

• Health Savings Account (HSA).

• 401(k) retirement plan.