Manager, Leave & Benefits Administration

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic direction and oversee the daily management of employee benefits and leave of absence programs.

• Lead, mentor, and develop a team of five professionals specializing in benefits and leave management.

• Set performance expectations and offer ongoing coaching along with professional development opportunities.

• Manage staffing strategies, workload allocation, and succession planning.

• Supervise the administration of health and welfare benefits, including enrollments, life events, status changes, terminations, and annual enrollment processes.

• Collaborate with vendors, Total Rewards, Payroll, HR Operations, HR Business Partners, Legal, and Finance teams.

• Oversee FMLA, ADA, disability, state, military, workers' compensation, and corporate leave programs.

• Manage complex leave cases and provide guidance on accommodations and interactive processes.

• Track leave metrics, case timelines, return-to-work initiatives, and benefit retro payments.

• Ensure adherence to benefits and leave laws, regulations, policies, and audit requirements.

• Maintain documentation, procedures, audit controls, confidentiality, and information security protocols.

• Drive process improvement initiatives and enhance Workday and vendor platforms.

• Develop and uphold standard operating procedures, workflows, and knowledge resources.

• Manage vendor performance and set service delivery expectations.

• Support organizational initiatives and projects related to employee benefits and leave programs.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent professional experience will be considered.

• Over 5 years of progressive experience in benefits administration, leave administration, or HR operations.

• At least 2 years of experience in a leadership role.

• Extensive knowledge of FMLA, ADA, COBRA, HIPAA, ERISA, ACA, and state leave regulations.

• Proficient in working with Workday.

• Experience in managing third-party leave administrators and benefits vendors.

• Strong analytical, problem-solving, and communication abilities.

• Ability to handle confidential information with discretion.

• Must be legally authorized to work in the United States.

• CEBS, SHRM-CP, SHRM-SCP, PHR, or SPHR certification is preferred.

• Experience with healthcare or multi-state employers is preferred.

• Project management and process improvement experience is preferred.

• Ability to sit, stand, bend, talk, hear, and walk; capable of lifting and/or moving objects up to 25 pounds.

🏝️ Benefits

• Medical, dental, vision, AD&D, short- and long-term disability, and life insurance.

• 401k retirement savings plan with employer matching.

• Paid parental leave.

• Paid time off.

• Holiday pay.

• Employee Assistance Program.

• Eligibility for bonuses.

• Opportunities for professional development.

• Reasonable accommodations for applicants and employees with disabilities.