This is a fully remote position, open to applicants in United States.

• Collaborate with operations across a network of over 40 Live Music amphitheaters

• Assist in decision-making related to concessions, pricing, and operations

• Provide a comprehensive range of insights and analytics services

• Enhance the efficiency, effectiveness, and resilience of the business

• Ensure that quality standards are upheld at every operational stage

• Foster innovation and promote the adoption of operational best practices

• Acquire specific knowledge about venues, including their physical layout, proposed technology, and operational procedures

• Utilize reporting standards and formats for the benefit of partners and operators

• Aid in monthly business and post-event evaluations to share performance insights and identify opportunities for improvement

• Create and implement optimal strategies for pricing, product, placement, and promotion in concessions and premium distribution points

• Convey important guest insights and potential actionable items

• Analyze and devise solutions for variable labor and sales cost management

• Test and experiment with pivots and change initiatives in collaboration with venues

• Contribute to the strategic development of new technological initiatives

• Ensure adherence to best-in-class data integrity

• Build and maintain relationships with clients and Legends stakeholders

• 2-5 years of experience in quantitative analysis, consulting, and/or client-facing roles

• Previous experience in communicating statistical results and/or complex concepts to non-technical audiences is essential

• Proficiency in using Excel, SQL, R, Python, and/or PowerBI for data analysis and visualization

• Ability to provide examples of utilizing data to address complex challenges

• Capable of managing multiple projects with a strong attention to detail

• Independent management of stakeholders and tasks, with effective time management skills

• A self-motivated individual eager to learn the business and generate proactive insights

• Exceptional interpersonal, verbal, and written communication skills; able to communicate effectively at all levels internally and externally

• Bachelor's or master's degree in business analytics, statistics, economics, or a related discipline

• Comprehensive medical, dental, vision, life, and disability insurance

• Paid vacation

• 401K plan

Manager, Hospitality Insights

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