Manager, Health Plan Technical Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Leading and nurturing a team of Implementation Analysts.

• Collaborating in a co-manager model to maintain a balanced workload for the team.

• Supervising the implementation process from initial intake to production.

• Serving as the main escalation point for intricate client and production challenges.

• Assisting with release cycles, which may require occasional involvement during evenings or weekends.

• Promoting enhancements across processes, workflows, and tools.

⛳️ Requirements

• Extensive experience with healthcare data standards, including X12 and HIPAA transactions.

• Familiarity with clearinghouse models, trading partners, and data flows between systems.

• Demonstrated capability to manage multiple simultaneous projects, priorities, and escalations.

• Over 3 years of proven leadership experience in managing and developing technical teams.

• Excellent communication skills with the ability to convey technical concepts in a business-friendly manner.

• Capacity to function effectively in ambiguous and rapidly changing environments.

• Proficient in handling high-pressure situations and customer escalations with confidence and poise.

🏝️ Benefits

• Competitive salary.

• Bonus structure.

• Generous HSA company contribution.

• Healthcare, vision, and dental benefits.

• 401k match program.

• Unlimited PTO for salaried associates plus 9 paid holidays.

• Education reimbursement.

• Paid Parental Leave for both birth and adoptive parents.

• Wellness reimbursement up to $250 per year for gym memberships and related activities.

• Opportunities to engage with local and national organizations for community involvement.