Manager, Global Commercial Data

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Act as the global steward for the commercial customer data pillar, concentrating on accounts and contacts within commercial platforms and systems.

• Design, oversee, and sustain essential customer data views that cater to business requirements across various commercial systems.

• Lead the development and continuous upkeep of the Account and Contact 360 views in collaboration with business unit stakeholders and cross-functional partners.

• Own and administer the global Commercial MDM data architecture, ensuring that account, contact, and related sales data are represented in an efficient, meaningful, and scalable manner.

• Promote simplification across Orthopedics commercial data while maintaining the necessary functionality for business users and commercial teams.

• Collaborate with business and technical stakeholders to ensure that customer data is visualized and reported with high quality, accuracy, and clarity.

• Mitigate ambiguity and confusion in customer data by establishing clear ownership, definitions, governance, and reporting standards.

• Assist with product governance activities and maintain a partnership with the Data Strategies team to ensure alignment across related data and platform initiatives.

⛳️ Requirements

• A minimum of a bachelor’s degree is required.

• At least 6 years of progressive business experience is necessary.

• Experience in managing customer, account, contact, commercial, or master data within complex commercial platforms.

• Strong comprehension of account and contact data structures, including 360-degree customer views and cross-system data alignment.

• Experience in collaborating with business stakeholders to define data requirements, enhance data usability, and support reporting needs.

• Ability to function as a liaison between business teams, platform owners, data teams, and governance stakeholders.

• Excellent analytical, communication, and problem-solving skills, with the capability to simplify complex data topics for business audiences.

• Proven ability to build trust with business leaders and translate commercial needs into scalable system and data solutions.

• Up to 10% travel may be required.

🏝️ Benefits

• Vacation – 120 hours per calendar year

• Sick time - 40 hours per calendar year; for employees residing in the State of Colorado – 48 hours per calendar year; for employees residing in the State of Washington – 56 hours per calendar year

• Holiday pay, including Floating Holidays – 13 days per calendar year

• Work, Personal and Family Time - up to 40 hours per calendar year

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year

• Caregiver Leave – 80 hours in a 52-week rolling period

• Volunteer Leave – 32 hours per calendar year

• Military Spouse Time-Off – 80 hours per calendar year