Magento Catalog Manager

This is a fully remote position, open to applicants in Georgia, +3 more states.

📋 Description

• Oversee and sustain eCommerce websites built on Magento/Shopify platforms.

• Update and manage product catalogs, which include:

• - Product listings

• - Product descriptions

• - Pricing

• - Images

• - Categories

• - Product attributes and specifications

• Ensure the accuracy, completeness, and customer-friendliness of product information.

• Monitor stock visibility and the presentation of merchandise.

• Organize new product listings, including requests for images, texts, translations, and other materials.

• Oversee and manage the shopping cart and checkout process on the website.

• Ensure customers can make purchases without any issues.

• Identify and escalate any problems related to checkout, payment, or the shopping cart.

• Collaborate with developers and relevant teams to efficiently resolve issues.

• Conduct regular quality assurance checks on the website in accordance with established company protocols and procedures.

• Test website functionality from the customer’s perspective to guarantee a smooth shopping experience.

• Monitor:

• - Product pages

• - Navigation

• - Search functionality

• - Checkout flow

• - Promotions and discounts

• - Mobile responsiveness

• - Website usability

• Manage bugs by reporting issues and errors in the Magento/Shopify catalog or checkout process to developers, ensuring follow-ups until resolved.

• Coordinate website updates and operational tasks.

• Keep track of outstanding issues and ensure timely follow-ups.

• Collaborate with internal teams, developers, and stakeholders to implement modifications and enhancements.

• Maintain organized reporting and task tracking.

• Ensure all activities align with company SOPs, processes, and quality standards.

⛳️ Requirements

• Experience with Shopify / Magento / Adobe Commerce (Magento 2 preferred).

• Proven experience managing eCommerce product catalogs.

• Strong grasp of the customer shopping experience and online store operations.

• Background in website QA and testing.

• Exceptional attention to detail and strong organizational skills.

• Ability to juggle multiple priorities and adhere to structured procedures.

• Strong communication skills and problem-solving capabilities.

• Capacity to work independently in a remote setting.

• Experience with multi-store or international eCommerce websites (preferred).

• Basic knowledge of SEO, merchandising, and conversion optimization (preferred).

• Experience in coordinating with developers and managing website-related projects (preferred).

• Familiarity with spreadsheets, reporting tools, and task management systems (preferred).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Flexible working hours and remote work options.

• Opportunities for professional development and career growth.

• Health, dental, and vision insurance packages.

• Friendly and collaborative work environment.